Shipping Policy

A legal disclaimer

Last Updated: 3/15/2025

Category 1: General Use & Liability

• The content on KnowYourFood.Online (articles, guides, recommendations) is for informational purposes only.

• We are not liable for decisions made based on our content. Always consult professionals (e.g., doctors, travel advisors) before acting.

Category 2: Third-Party Links & Affiliates

• We may link to third-party sites or services. We do not endorse or control their content, policies, or practices.

• We may earn commissions from affiliate links. This does not influence our editorial integrity.

Category 3: No Guarantees

• Outcomes from using our advice (fitness, travel, wellness) may vary. We do not promise specific results.

Shipping Policy - the basics

Last Updated: 3/15/2025

Category 1: Eligibility & Timeframes

• Digital Products: Refunds within 7 days if defective/unaccessed.

• Physical Products: Return within 30 days (unused, original packaging).

• Events: Refunds up to 14 days pre-event (minus 10% fee).

Category 2: How to Request a Refund

1. Email support@knowyourfood.online with order details and reason.

2. Provide photos for damaged items.

3. Refunds processed within 5–10 business days post-approval.

Category 3: Non-Refundable Items & Exceptions

• Custom/personalized products.

• Downloaded digital content.

• Sale items (unless defective).

Terms & Conditions (T&C)

Last Updated: 3/15/2025

Category 1: Acceptance & Responsibilities

• By using the Site, you agree to these Terms.

• User Conduct: Do not engage in illegal activities, spam, or harassment.

• Account Security: Keep login details confidential; you’re responsible for account actions.

Category 2: Purchases & Intellectual Property

• Orders: All sales are final unless stated in our Refund Policy.

• Payment: Prices in [Currency]. We use secure third-party processors (e.g., Stripe).

• Content Ownership: Our articles, logos, and graphics are copyrighted. Do not reproduce without permission.

Category 3: Legal & Governance

• Limitation of Liability: We are not liable for indirect damages (e.g., lost profits) or service interruptions.

• Governing Law: Disputes governed by laws of RSA.

• Policy Updates: Terms may change; continued use constitutes acceptance.

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